The second-hand marketplace Members Express Anger Over Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its size classifications for women's and children's garments without notifying every member regarding the update.
Online Platforms Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
They have suggested members to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
Member Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change to its shipping options following member complaints.
